Signing in and your password

Devalay signs you in with your mobile number. There is no email, Google or Apple sign-in.

Signing in for the first time

1. Enter your mobile number.
2. Type the code we send you by SMS.
3. Choose a password of at least 8 characters.
4. Sign in with your number and your new password.

From then on you sign in with your number and password, so you don’t have to wait for a code each time.

If you forget your password

Enter your number, choose to sign in with a code instead, type the code we send, and then choose a new password.

Changing your password

• On the website, open Settings and choose Change password. If you’ve never had a password, the option is called Set a password. Saving a new password signs you out on your other devices.
• In the app, open Settings and choose Change password.

If a code doesn’t arrive

Codes can be sent to Indian numbers and to numbers in a number of other countries. If your country isn’t supported, you’ll see a message saying so. If you ask for several codes in a short time, you may need to wait before asking again.

Staying signed in

Once you sign in on a device, you stay signed in there for up to a year, or until you sign out.

Looking around without an account

You can browse Devalay without signing in. To post, comment, like, save or send messages, you need an account.

Changing your mobile number

You can move your account to a new number yourself, even if you no longer have your old SIM.

1. On the website, open Settings and choose Mobile number. In the app (version 1.1.20 or later), open Settings and choose Change mobile number.
2. Enter your current password and your new number.
3. Type the code we send to the new number.

From then on, sign in with the new number and the same password. Your other devices are signed out. The new number can’t already belong to another Devalay account.

You need a password to change your number, so that someone holding your phone can’t move your account to their number. If you’ve never set one, set a password first. If you can’t sign in at all, send us a message.

If you haven’t signed in for a while

Accounts that haven’t been used for six months are deactivated. Sign in again and your account comes back.